{"id":543,"date":"2021-06-24T23:51:29","date_gmt":"2021-06-24T23:51:29","guid":{"rendered":"https:\/\/blog.directimpact.test-idi.ca\/?page_id=543"},"modified":"2025-09-05T01:52:28","modified_gmt":"2025-09-05T01:52:28","slug":"edc-filemaker-application","status":"publish","type":"page","link":"https:\/\/www.directimpactsolutions.com\/en\/case-studies\/edc-filemaker-application\/","title":{"rendered":"Export Development Canada"},"content":{"rendered":"
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Maximizing Efficiency and Streamlining Approval Processes with a FileMaker Application: EDC\u2019s Success Story<\/h1>\n\n

Government\/Export Industry<\/p>\n\n

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<< View all case studies <\/a><\/strong><\/p>

FileMaker Implementation at EDC: A Solution for Process Optimization and Team Capacity Increase<\/h2>\n\n

Export Development Canada<\/a>, Canada\u2019s Export Credit Agency, is managing investment projects worth hundreds of millions of dollars to support Canada\u2019s economic activity.<\/p>\n\n

The Structured and Project Finance (SPF) group, responsible to underwrite EDC\u2019s largest and most complex transactions is employing 40 resources located in Ottawa, Toronto and Singapore.<\/p>\n\n

Creating a Comprehensive Risk Assessment and Documentation Platform in FileMaker for EDC<\/h3>\n\n

With a significant business growth of the Canadian export transactions, SPF was running above full capacity on a semi-consistent basis. Also, recent changes required business process adjustment increasing transaction touch time.<\/p>\n\n

Approval process relied on many scattered documents and ad hoc processes. Management was looking to free up team\u2019s capacity by an optimization of its end-to-end processes with a better regulation of the approval process for funding projects and a more efficiently\/effectively processing of the loan transactions.<\/p>\n\n

Having considered the available resources, critical timeline to business value and overall project risk, EDC decided to entrust Direct Impact Solutions with the mandate to implement an enterprise web solution <\/a>with FileMaker<\/a> as a technological base, even though it was not an organizational standard.<\/p>\n\n

FileMaker Solution to Improve Efficiency at EDC\u2019s SPF Group<\/h3>\n\n

A brand-new software application was developed by Direct Impact Solutions in FileMaker and deployed in 6 months.<\/p>\n\n

The app is guiding the risk assess and documentation process respectively for the specific characteristic of their sector, which is following a rigorous due diligence protocol.<\/p>\n\n

Maximizing Benefits with FileMaker: Standardization, Data Consolidation, and Real-Time Collaboration at EDC<\/h3>\n\n